THE solution for modern customer success teams

Building Relationships that Last

It all started with our Founder, Dave Blake, chasing a passion for customer success. He saw the growing need for companies to better manage, retain, and grow their customer base — and knew technology could be the answer. What he built has become ClientSuccess: the leading customer success platform that helps hundreds of companies around the world Build Relationships that Last.

Our Guiding Values

Customer-Obsessed

We strive to deliver extraordinary customer experiences that create raving fans, not just happy customers. We collaboratively innovate for our customers and with our customers. We aim to build relationships that last, but we know that lasting relationships are built on trust, transparency, and results.

Optimistic

We dream big & bold and work relentlessly to achieve our dreams. We continuously challenge the status quo. We seek to find solutions to problems that may not seem possible. We believe that success is around the corner and persistence pays dividends.

Hunger to Win

We love to compete and are fierce competitors. We love winning and hate losing. We compete aggressively and openly in the market and use this competitive drive to motivate and inspire our team.

Awesome Humans

We are authentic, genuine, thankful & thoughtful. We seek to be humble, approachable and to always assume positive intent. We love each other as teammates and as friends. We celebrate successes with enthusiasm and empathy.

GRIT

We're undaunted, passionate and persistent in our pursuit of our goals. We embrace challenging work and are prepared to struggle through obstacles. We are defined by our perseverance and resilience in the face of setbacks.

Lead Out

We love to lead out in everything we do - in the global customer success industry, in customer success thought leadership and in the success of every customer. We take ownership and initiative.