What your customers really need from CSMs to succeed with SaaS products in 2024
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You’re one in a million – but really, sometimes you might just feel like one in a million CSMs to your customers (lost in the crowd). Enterprises today license an average of 187 software applications. That’s 187 CSMs, 187 product academies, and 187 usage reports. In this webinar, we’re sharing real insights from real software clients about what they need from their CSM’s to succeed with a product.
Join Todd Kirk, Associate VP of Solution Provider Advisory at BrainStorm as we share tactical advice on what to do to stand out as helpful partners to your SaaS customers in 2024.
About Brainstorm
BrainStorm makes software adoption easier, better, and faster. Whether you’re a software vendor searching for better ways to drive customer adoption, or a company trying to drive change and adoption of a new software application, BrainStorm has you covered. For over 20 years, BrainStorm has been laser-focused on learning what makes end-users adopt their software.Those learnings are now built into a platform that scales adoption through user communications, intelligent learning flows, and more. Learn more at www.brainstorminc.com.
