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Hosted by Kristi Faltorusso, CCO ClientSuccess
Original Bootcamp Date: March 18, 2025
Most onboarding programs assume that every customer learns the same way—but the reality is far different. 65% of people are visual learners, 30% prefer reading/writing, and 5% rely on auditory learning. Yet, many companies still use a one-size-fits-all approach, leading to slow adoption, frustrated users, and increased churn.
In Session 3 of the CS Leadership Bootcamp Series, we’ll break down how to design a flexible, high-impact onboarding program that meets your customers where they are.
You’ll learn how to:
🔹 A well-designed onboarding program can boost retention by 30% or more!Join us and learn practical, tactical strategies to make onboarding a growth accelerator, not a churn risk.
