Discover how to become a transformational customer success leader by embracing the “Team #1” mindset. Join Dave Blake, Founder/CEO of ClientSuccess, and Julie Fox, Global Director of Customer Success at CIN7, to learn how aligning with peers and executives can drive company-wide success.
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Hosted by Dave Blake, Founder/CEO of ClientSuccess
Guest: Julie Fox, Global Director of Customer Success at CIN7
Date: Wednesday, January 29, 2025
Time: 11 am MT/ 1 pm ET
In this must-attend session, Julie Fox and Dave Blake will unpack the Team #1 concept inspired by world-renowned author Patrick Lencioni and share how it applies to customer success leadership.
What is Team #1 Leadership?
It’s about prioritizing the company’s vision above individual team goals, breaking down silos, and fostering cross-functional alignment. As a customer success leader, this means:
✅ Engaging as a strategic partner with peers and executives.
✅ Aligning CS initiatives with organizational objectives like growth and retention.
✅ Advocating for customers while driving company-wide impact.
Julie and Dave will share personal stories, practical examples, and actionable insights to help you embrace this company-first mindset and elevate your leadership game.
💡 Whether you’re leading a CS team or aspiring to, this webinar will give you tools to build alignment, drive collaboration, and amplify your team’s impact on the company’s success.
Reserve your spot today!
