Close Cookie Popup
Cookie Settings
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. More info
Accept All Cookies
Cookie Settings
Close Cookie Preference Manager
Cookie Settings
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage and assist in our marketing efforts. More info

Resources

Subscribe to Our Community
All
Bootcamps
All
Webinars
All
Blogs
All
eBooks
All
Templates & Toolkits
Webinar Series: CS Leadership Bootcamp Series - The Onboarding Edition
Featured Resource

Webinar Series: CS Leadership Bootcamp Series - The Onboarding Edition

Join us for an interactive webinar series designed for Customer Success leaders ready to transform onboarding from a checklist to a growth engine. Learn proven strategies to drive adoption, accelerate time-to-value, and set the foundation for lasting customer partnerships.

Webinars
Read more
Featured Resource
News & Press
News & Press
News & Press
October 3, 2024

ClientSuccess Acquires Product Signals to Drive Smarter Product Strategies and Unified Teams

Read more
Featured Resource
Webinars
Webinars
Webinars
February 5, 2025

On-Demand Webinar: Accelerating Time to First Value

Read more
Webinar Series: CS Leadership Bootcamp Series - The Onboarding Edition
Webinars
February 20, 2025

Webinar Series: CS Leadership Bootcamp Series - The Onboarding Edition

Join us for an interactive webinar series designed for Customer Success leaders ready to transform onboarding from a checklist to a growth engine. Learn proven strategies to drive adoption, accelerate time-to-value, and set the foundation for lasting customer partnerships.

On-Demand Webinar: My First 90 Days: Lessons and Advice as a CCO from the First 90 Days
Webinars
February 18, 2025

On-Demand Webinar: My First 90 Days: Lessons and Advice as a CCO from the First 90 Days

Stepping into a CCO role comes with high expectations and little room for error. This webinar breaks down key lessons from the first 90 days—what worked, what didn’t, and what every new CCO or CS leader should prioritize.

On-Demand Webinar: NPS – The Metric Everyone Loves to Hate
Webinars
February 11, 2025

On-Demand Webinar: NPS – The Metric Everyone Loves to Hate

NPS has been one of the most widely used customer success metrics—yet it’s also one of the most debated. Is it still relevant in today’s customer-centric world? How should CS leaders use NPS to drive real impact?

On-Demand Webinar: Digital Customer Success is NOT Tech Touch
Webinars
February 4, 2025

On-Demand Webinar: Digital Customer Success is NOT Tech Touch

Discover the keys to building a scalable digital customer success strategy that goes beyond traditional tech touch approaches. Gain expert insights on creating impactful, customer-centric digital experiences that drive success at scale, featuring actionable strategies and real-world examples.

On-Demand Webinar: Team #1 Leadership in Customer Success
Webinars
January 29, 2025

On-Demand Webinar: Team #1 Leadership in Customer Success

Discover how to become a transformational customer success leader by embracing the “Team #1” mindset. Join Dave Blake, Founder/CEO of ClientSuccess, and Julie Fox, Global Director of Customer Success at CIN7, to learn how aligning with peers and executives can drive company-wide success.

ClientSuccess Acquires Product Signals to Drive Smarter Product Strategies and Unified Teams
News & Press
January 14, 2025

ClientSuccess Acquires Product Signals to Drive Smarter Product Strategies and Unified Teams

ClientSuccess acquires Product Signals to revolutionize product feedback and feature request management. This step advances ClientSuccess’ mission to offer an AI-powered, integrated suite of tools, uniting post-sales teams to deliver data-driven customer success and growth.

On-Demand Webinar: Accelerating Time to First Value
Webinars
December 10, 2024

On-Demand Webinar: Accelerating Time to First Value

In today’s competitive landscape, delivering swift, tangible value to customers is essential to building trust and preventing early disengagement.

Webinar - How CS Leaders Become Global Leaders
Webinars
December 3, 2024

Webinar - How CS Leaders Become Global Leaders

An insightful and action-packed webinar that explores the path from Customer Success leadership to becoming a global business leader.

Webinar - Adapting CS Operating Models for Profitability and Scalable Growth
Webinars
November 26, 2024

Webinar - Adapting CS Operating Models for Profitability and Scalable Growth

A live webinar hosted by Dave Blake, CEO & Founder of ClientSuccess, featuring Peter Lyon, CCO at Wigmore IT Group

Webinar - Empowering CS Leaders to Navigate the Shift to Revenue-Driven Customer Success
Webinars
November 19, 2024

Webinar - Empowering CS Leaders to Navigate the Shift to Revenue-Driven Customer Success

Whether you're already managing revenue in CS or preparing to take on this responsibility, this webinar will equip you with the tools to lead confidently in a revenue-driven Customer Success model.

Webinar - Storytelling and the Voice of the Customer
Webinars
November 12, 2024

Webinar - Storytelling and the Voice of the Customer

Embracing vocal customers with Doug Norton, Head of Customer Success at Bill.com

On-Demand Webinar: Cut Customer Onboarding Time in Half: Steal Our Digital Playbook
Webinars
October 29, 2024

On-Demand Webinar: Cut Customer Onboarding Time in Half: Steal Our Digital Playbook

What is the secret sauce for cutting customer onboarding time?

How to Perfect Your Onboarding Process: A Step-by-Step Guide
Blogs
October 25, 2024

How to Perfect Your Onboarding Process: A Step-by-Step Guide

In the SaaS world, a seamless onboarding process can make all the difference between a lasting client relationship and early churn.

On-Demand Webinar: Blueprint for Growth: Deploying Customer Operations Programs to Power Scale
Webinars
October 22, 2024

On-Demand Webinar: Blueprint for Growth: Deploying Customer Operations Programs to Power Scale

How top organizations are deploying scalable programs that drive faster time-to-value

On-Demand Webinar: The New Post-Sales Model: Growth Automation at Scale
Webinars
October 15, 2024

On-Demand Webinar: The New Post-Sales Model: Growth Automation at Scale

How cutting-edge companies are predicting revenue quarters ahead, growing their NDR, and driving better adoption, all without adding headcount?

The Customer Success Evolution infographic
Blogs
October 9, 2024

The Customer Success Evolution infographic

Customer Success is always evolving. Visualize the infographic of its evolution until the recent change to the CS 5.0 era

The Evolution of Customer Success: From Reactive Support to AI-Driven Strategy
Blogs
October 7, 2024

The Evolution of Customer Success: From Reactive Support to AI-Driven Strategy

Discover how Customer Success has transformed from basic support to a strategic, AI-driven powerhouse. Explore the key milestones that have shaped today's best practices and learn how to stay ahead in the evolving CSM landscape

On-Demand Webinar: A New Era in Customer Success: CS 5.0 and Baton Live Demo
Webinars
July 17, 2024

On-Demand Webinar: A New Era in Customer Success: CS 5.0 and Baton Live Demo

Join Dave Blake, CEO at ClientSuccess, in a discussion about the evolution of Customer Success and where it's headed. As well as why we acquired Baton, an Onboarding and Implementation solution.

Want to see how it works?
Request your ClientSuccess demo

Request DemoContact us
Screenshot of renewals dashboard from ClientSuccess platform