Join Kristi Faltorusso (CCO @ ClientSuccess) as she shares insights and lessons on specialization of CSM roles, building scaled CS programs, using churn/risk data and how to develop content to make customers successful.
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Our very own Kristi Faltorusso is back with her popular CS leadership bootcamp! In this series, Kristi will shared detailed insights and lessons learned across a number of topics to help Customer Success leaders build the right programs and teams to more effectively operate in this new era of customer success.
Schedule & Topics for each 60 minute session of the bootcamp will be as follows:
Check out some of our past bootcamp sessions to get an idea of what to expect:
See you there!
