On-Demand Webinar
Customer Success Webinar Series: Cultivating Customer Relationships Through Crisis
Jay Nathan shares how to cultivate customer relationships through a crisis: retain customers, communicate proactively, and personalize all your outreach.
Now available on-demand
Watch the full session — Customer Success Webinar Series: Cultivating Customer Relationships Through Crisis
Join Jay Nathan, Founder and Managing Partner of Customer Imperative, as he discusses ways to cultivate customer relationships through crisis.
Date Held: Tuesday, March 31, 2020
In this webinar we'll touch on the following areas:
- Focus on retaining customers, even at the cost of some revenue now
- Proactively communicating with all customers
- Personalizing customer communications
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