On-Demand Webinar
Customer Success Webinar Series: How to Handle Churn
On-demand webinar with Julie Persofsky of Winning by Design on how to handle churn as an organization, evaluate its causes, and keep your team on growth.
Now available on-demand
Watch the full session — Customer Success Webinar Series: How to Handle Churn
ClientSuccess will host Julie Persofsky, Partner & Customer Success Advisor of Winning By Design, for this month’s customer success webinar series: How to Handle Churn as an Organization and Keep your Company Focused on Growth.
**Date Held: **February 26, 2019
In this webinar you will learn:
- How to evaluate the main cause of churn and what to do about it
- The key things to look at when assessing churn
- Why product should be the ultimate owner of churn
- What customer success should focus on to make companies more successful
- An overview of “The Sales SaaS Method for Customer Success.”
- How to exponentially drive expansion revenue by ignoring renewals
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