Customer Success Webinar Series: Pipeline Management for Customer Success
Kristen Hayer of The Success League on pipeline management for customer success: forecasting revenue with pipeline stages, coaching teams, and building reports.
Pipeline management” has been around forever in the sales world but in many cases, it’s new to the customer success (CS) world. However, as more and more CS teams take on revenue responsibility, whether for renewals or expansion, it is finally time for those CS teams to learn the finer details of pipeline management. During this webinar with Kristen Hayer, CEO of The Success League, you’re going to learn everything you need to know about “Pipeline Management for Customer Success”.
‍
Some of the pipeline details you'll learn are:
- How pipeline management gives you more predictability into your business
- Using pipeline stages to accurately forecast revenue
- Coaching your team to grow revenue using pipeline details
- How to leverage customer success platforms and/or CRMs to manage pipelines
- Creating pipeline reports and aligning your team around them.
And much more!
‍
‍
See how ClientSuccess scales the playbook you've built.
Walk through it with a CS-led demo and see how it'd fit your team.